Effective Date: August 19, 2026 · Last Updated: August 19, 2026
These Terms & Conditions (“Terms”) govern your use of https://steamnclean.net/ and your interactions with Steam and Clean Group Inc. (“Steam N Clean,” “we,” “us,” or “our”).
By accessing our website, requesting a quote, scheduling an appointment, contacting us, or using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.
Steam N Clean provides residential and commercial cleaning and related services, which may include:
Services, availability, pricing, and service areas may vary.
Quotes may be provided based on information supplied by the customer and may be subject to an inspection of the property, carpet, furniture, HVAC system, dryer vent, chimney, mattress, or other item being serviced.
Final pricing may vary depending on the condition, size, accessibility, material, contamination level, requested services, and other circumstances identified before or during service.
Where applicable, we will communicate material changes to pricing before performing additional services.
Promotional offers and coupons may have additional terms, expiration dates, minimum charges, service-area restrictions, or other limitations.
Customers are responsible for providing accurate contact information and ensuring that the service address and appointment information provided to Steam N Clean are accurate.
We may contact you by phone, email, or text message regarding appointments, scheduling, service updates, quotes, and related matters.
We reserve the right to reschedule or cancel an appointment when reasonably necessary due to technician availability, weather, safety conditions, equipment issues, access problems, or other circumstances outside our reasonable control.
Customers are responsible for providing reasonable access to the property and the areas or items to be serviced.
Customers should remove or secure fragile, valuable, or personal items that could interfere with the service.
Our technicians may decline to perform a service when conditions create an unreasonable safety risk, when access is unavailable, or when the requested service cannot reasonably be performed using appropriate methods.
Cleaning results may vary depending on the age, material, condition, construction, previous treatments, staining, wear, and other characteristics of the item being serviced.
Some stains, odors, discoloration, damage, or other conditions may not be completely removable.
Steam N Clean does not guarantee that every stain, odor, discoloration, or condition can be completely removed or restored.
Customers acknowledge that certain materials may react differently to cleaning processes, moisture, heat, cleaning solutions, or other treatment methods.
Steam N Clean is not responsible for damage or conditions that existed before our service, including but not limited to:
We may document pre-existing conditions before beginning work when appropriate.
We reserve the right to refuse or discontinue work when a condition presents a health, safety, property, equipment, or other unreasonable risk.
For specialized services such as air duct cleaning, dryer vent cleaning, and chimney inspection, our services are intended to address conditions that can reasonably be evaluated or serviced using the applicable equipment and methods.
Our services do not constitute a guarantee that a property, HVAC system, dryer system, chimney, or other structure is completely free of hazards, contaminants, defects, or future risks.
You agree to:
Payment terms will be communicated at the time of booking or service.
Unless otherwise agreed in writing, payment is due according to the payment terms provided by Steam N Clean.
You authorize Steam N Clean to charge any payment method you provide for authorized services and applicable charges.
Where a service is advertised as being covered by a satisfaction guarantee, the specific terms and limitations of that guarantee may apply.
A satisfaction guarantee does not guarantee removal of every stain, odor, discoloration, defect, or pre-existing condition.
If you are dissatisfied with a service, please contact Steam N Clean promptly so that we have a reasonable opportunity to review the issue and determine an appropriate resolution.
If you provide your mobile number and affirmatively consent to receive SMS messages from Steam N Clean, you agree that we may send text messages regarding:
Message frequency varies.
Message and data rates may apply.
You can opt out at any time by replying STOP to an SMS message from us. For help, reply HELP or contact us directly.
Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.
We do not sell or share your mobile phone number or SMS consent information with third parties for their own marketing purposes.
You agree not to use our website:
We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our website, business, customers, or users.
The content appearing on the website, including text, graphics, logos, images, design elements, and other materials, may be owned by or licensed to Steam N Clean and may be protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without prior written permission.
Our website may use third-party services for functions such as scheduling, payment processing, communications, analytics, advertising, hosting, or other business operations.
Third-party services may have their own terms and privacy policies. Steam N Clean is not responsible for the independent policies or practices of third-party providers.
To the maximum extent permitted by applicable law, Steam N Clean and its owners, employees, contractors, agents, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services.
To the extent permitted by law, Steam N Clean’s total liability arising from a service or transaction will not exceed the amount actually paid by the customer for the specific service giving rise to the claim.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Steam N Clean, its owners, employees, contractors, agents, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from your violation of these Terms, misuse of the website, or violation of applicable law.
These Terms will be governed by the laws of the state in which Steam and Clean Group Inc. is legally organized, without regard to conflict-of-law principles, unless applicable law requires otherwise.
State of Incorporation: [INSERT STATE]
Any dispute will be handled in a court of competent jurisdiction as permitted by applicable law.
We may update these Terms from time to time.
When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the website or services after changes become effective constitutes acceptance of the updated Terms.
If you have questions about these Terms or our services, please contact:
Steam and Clean Group Inc.
Email: hello@steamncleanco.com
Phone: (858) 605-6666
Website: https://steamnclean.net/
Business Address: [INSERT BUSINESS ADDRESS]
State of Incorporation: [INSERT STATE]